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Writer's pictureMike DeWees

CRM Training - Use it or Lose it!

Thanks to a recent article from Harvard Business Review, we were reminded of how quickly we forget!


German psychologist Hermann Ebbinghaus pioneered experimental studies of memory in the late 19th Century, culminating with his discovery of “The Forgetting Curve.” He found that if new information isn’t applied, we’ll forget about 75% of it after just six days.


Feel free to contact us at 833-964-3577 to discuss traininbg for your Team on the Zoho Platform.

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